Demavend Travel Tours

General Conditions

Sustainable Travel Mission Statement
Our aim is to support sustainable tourism and a sustainable society. Our sustainability policy is designed to economically support the local communities we are working with, to revitalize the unique cultural heritage, to promote real intercultural exchange between our guests and locals and to protect the unique and sensitive environment.

For questions and remarks related to our sustainability / Corporate Social Responsibility policies please contact: kathy[at]



To guarantee a booking, we require a completed booking form and a 30% deposit. A booking is definite when Demavend Travel agency has confirmed acceptance in writing. The total sum, including any surcharges applicable at that time, must be paid to Demavend Travel agency within 21 days. If booking is made less than 21 days before the departure date, full payment is required with the booking form. A detailed invoice will be delivered.



Reduced rates are available for larger groups, clubs, organizations, mountaineering federations, universities, scientific institutions and societies and companies. Please note that we are at your service to design customised itineraries in all parts of Turkey, according to your special requirements.



Cancellation fees of booking are not levied for us but for all local suppliers as hotel, carrier and other contractors. In these cases, the client shall be liable to pay those fees to Demavend Travel.

Cancellation will be charged as follow:

60 – 31             days before arrival:    ________________   20 % (exceptional for Mt. Ararat Tours)

30 – 16             days before arrival:    ________________   30 %

15 –  8              days before arrival:    ________________   50 %

7 and less         days before arrival:    ________________  100 %  



The Turkish government requires a special permission for climbing Mount Ararat. Our company can arrange this for you. It takes about 60 days to obtain this permission. Therefore, it is necessary to book your Ararat trek as early as possible.


Group Size

Most currently, groups consist of 6 to 16 persons. However, on special request, we are able to organize special tours for less then 6 people or for larger groups. From our experience, we prefer to take small groups on the adventure trips specified in this brochure.


Tour Leaders

In general, our tour leaders speak English, German and French.

They are well trained and experienced in their field, with a broad knowledge of nature, history and culture. All our cultural guides have a special government license.



All necessary transfers are made with our private buses, minibuses or 4WHD cars. While hiking in the mountains, all luggages are carried by jeep or on mule.



In the big cities, we generally stay in 3* hotels (bed and breakfast).In the small towns and villages we stay in original pensions and authentic style hotels (half board). When trekking in the mountains, we stay in tents for 2 persons.



During city trips, we eat in local restaurants where we can try the traditional Turkish food. In the mountains, breakfast and dinner are served at the campsites. We picnic on the way to the next camp, a complete lunch packet is provided.



We recommend to arrange a personal travel insurance in your home country as this is not included in our service.



During trekking we provide tents, mattresses, kitchen gear and all necessary camping gear. All the equipment is of high quality.

It’s necessary to bring your personal sleeping bag, walking shoes, waterproof clothes, water bottle, pocket-knife, flashlight and daypack.



Most of our trekking tours are easy to moderate. The degree of difficulty is indicated for each program. Usually, we walk 4 to 7 hours per day. A normal physical condition, permitting to walk during several hours, is sufficient to participate to these trips. Experience is not required at all.


Individual or Company Programs

At your request, we can compose any individual program or special trip (e.g. company incentives), according to your specific interests. We can also make separate hotel reservations.





For price offers, booking forms or more detailed information about the trips, please contact us by mail, phone or fax. We are at your service.


Email  :  This e-mail address is being protected from spambots. You need JavaScript enabled to view it


Phone : (+90) 388 232 73 63


Fax     : (+90) 388 213 97 50